Privacy Policy

1. Introduction

Welcome to Zahxo. This Privacy Policy explains how MPA Creatives ("we", "our", or "us") collects, uses, and shares your personal information when you visit or use our services at zahxo.com ("the Service").

We respect your privacy and are committed to protecting your personal data. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

2. Company Information

Legal Name: MPA Creatives
Business Address: Graceville, QLD, Australia
Contact Email: hello@mpacreatives.com
Website URL: zahxo.com

3. Information We Collect

We collect the following personal information when you register and use our Service:

• Name: To identify you and personalize your experience.
• Email Address: To communicate with you and provide account-related notifications.
• Membership Tier: To provide appropriate service levels based on your subscription.

Payment Information

All payments are processed via Stripe. Zahxo does not store your payment details. We only store information about your membership tier.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Analytics

We use analytics tools such as Google Analytics to help us understand how users engage with our Service. These tools may collect information sent by your device including, but not limited to, your IP address, device characteristics, browser information, and Service usage patterns.

4. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our Service
• To create and manage your account
• To send you service-related emails and notifications
• To inform you about updates and new features
• To respond to your inquiries and provide customer support
• To analyze usage patterns and optimize our Service

Data Sharing

We will never sell your personal data. We only share your personal information with Stripe for payment processing purposes.

5. Data Retention

We will retain your personal information for as long as necessary to provide you with our Service. If you close your account, we will retain your data for 6 months after account closure, after which it will be permanently deleted.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability

To exercise any of these rights, please contact us at hello@mpacreatives.com.

7. International Data Transfers

We are based in Australia, but our Service is available worldwide. By using our Service, your data may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

We comply with the requirements of the General Data Protection Regulation (GDPR) for users in the European Union and the California Consumer Privacy Act (CCPA) for users in California.

8. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@mpacreatives.com
Address: MPA Creatives, Graceville, QLD, Australia